Bi999 Terms and Conditions — Your Rights & Responsibilities

1 Introduction & Eligibility

Bi999 (referred to herein as "we", "the platform", or "the site") is an online gaming platform serving adult users in Bangladesh and other designated regions. These Terms and Conditions constitute a legally binding agreement between bi999 and its users.

These Terms and Conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall prevail. bi999 reserves the right to amend these terms at any time, and users will be notified on the site following any changes.

If you do not agree to these Terms and Conditions, please refrain from using bi999. Logging into the platform or using any of its services constitutes full acceptance of these terms.

2 Account Registration and Verification

To register an account on bi999, you must provide accurate and complete information. Accounts created with false details will be terminated and any deposited funds may be forfeited.

• Each individual may only open one account. Multiple accounts are strictly prohibited.
• The email address, phone number, and name you provide at registration must be your own.
• Bi999 may request a copy of your national ID or passport for identity verification.
• Withdrawals may be restricted until verification is complete.
• Keeping your account password confidential is entirely your responsibility.

3 Age Restrictions & Eligibility

You must be 18 years of age or older to register an account and play on bi999. This platform is strictly prohibited for minors.

Bi999 reserves the right to verify a user's age at any time. If a user is found to be underage, their account will be closed immediately and all transactions will be voided.

4 Deposit and Withdrawal Policy

Bi999 supports deposits and withdrawals via all major mobile banking services in Bangladesh — bKash, Nagad, and Rocket. Deposits are typically processed instantly.

• Minimum deposit amount: BDT 500
• Minimum withdrawal amount: BDT 1,000
• Withdrawal requests are typically processed within 1–24 hours.
• Identity verification is mandatory before your first withdrawal.
• The payment method used for deposits must match the one used for withdrawals.
• Bi999 reserves the right to suspend or cancel any suspicious transactions.

Bi999 reserves the right to reclaim any funds credited in error due to a technical fault. Please contact our support team if this occurs.

5 Bonus & Promotion Terms

Each bonus offer on bi999 comes with its own terms. Please read the relevant offer details carefully before claiming any bonus.

• Wagering Requirements: Bonus funds cannot be withdrawn directly; withdrawal is only available after the required wagering amount has been completed.
• Time Limit: Every bonus has an expiry date; unused bonuses will be forfeited if not used in time.
• Game Restrictions: Bonus funds cannot be used on certain games — please refer to the offer details.
• Multiple accounts: Claiming multiple bonuses from the same device or IP address is not permitted.
• Maximum Bet Limit: A maximum bet limit may apply while a bonus is active.

6 Gaming Rules and Fairness

All games on bi999 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. No game result is predetermined.

Keep the following in mind while playing:

• The rules for each game are clearly displayed within the game interface.
• If a game is interrupted due to a technical issue, any incomplete round will be considered void.
• Bi999 is not liable for any losses on active bets caused by internet disconnection.
• Any disputes regarding game results must be raised with support within 72 hours.
• In Live Casino games, the dealer's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on bi999 and will result in account closure if detected:

• Playing games through fraudulent or deceptive means.
• Using bots, automation software, or artificial intelligence to play games.
• Using the platform for money laundering or any illegal financial transactions.
• Harassing other players or bi999 staff.
• Operating multiple accounts to abuse bonuses.
• Attempting to breach or circumvent any security measures on the platform.
• Operating an account under a false identity.

8 Responsible Gaming Policy

Bi999 firmly believes that gaming is meant purely for entertainment. We want every member to enjoy their experience in a safe and enjoyable way.

Our responsible gaming tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Session Timer: Set a time limit on how long you play each session.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Reality Check: Get reminders to take regular breaks.

If you feel your gaming is becoming an addiction, contact our support team immediately or Responsible Gaming Visit page.

9 Account Closure and Termination

You may close your account at any time by contacting our support team. Before doing so, please ensure your balance is zero or that all funds have been withdrawn.

Bi999 may suspend or close an account for the following reasons:

• If evidence of a terms violation is found.
• Accounts that have been inactive for an extended period (over 12 months).
• Fraudulent or suspicious activity.
• Registering with false information.

If your account is closed for reasons other than a policy violation, any valid remaining balance can be refunded through our support team.

10 Privacy and Data Protection

Protecting your personal information is our top priority. bi999 does not sell or share your data with third parties — it is only used where necessary to provide our services.

To learn more about our data protection practices Privacy Policy View page.

• All data is protected through SSL encryption.
• Payment information is never stored on bi999's servers.
• To view or delete your personal data, please contact our support team.

11 Changes to Terms & Dispute Resolution

Bi999 reserves the right to update these Terms and Conditions at any time. Users will be notified via the site, and any changes will take effect from the date they are published.

Continuing to use the platform after any changes means you accept the updated terms. For any disputes, please contact our support team first.